J.E.V. Automotive - Diamond Certified Video Profile

J.E.V. Automotive - Diamond Certified Video Profile

For more information, contact them at (415) 797-7726 J.E.V. Automotive provides a complete range of repair services for all types of foreign and domestic vehicles (including hybrids) at its Novato facility. The company has the training and equipment to handle everything from routine oil services to comprehensive engine repairs, and it backs all its work with a three-year/36,000-mile parts and labor warranty that exceeds industry standards. Owner Jorge Vasquez says J.E.V. Automotive’s personalized approach to auto repair has been a crucial aspect of its success. “I started this company with the goal of developing a one-on-one relationship with every customer, and that’s still how we do business today. From the way we communicate to the efficiency of our repairs, everything we do is designed to ensure a positive customer experience.” J.E.V. Automotive has the in-house capabilities to troubleshoot a wide variety of automotive issues, including those that are specific to electric vehicles. “We get a lot of cars that have already been to multiple shops that couldn’t figure out the problem,” says Mr. Vasquez. “Sometimes it takes a little while to confirm what’s going on, but in the end, we’re always able to get our customers back on the road.” COMPANY PHILOSOPHY “We really care about our customers, so we focus on providing them with superior service for the price quoted and in the time promised. We also understand that automotive technology is constantly changing, so we stay up-to-date with the latest industry advancements. Excellence isn’t an option for us—it’s a requirement.” For complete ratings and research, go to: http://www.diamondcertified.org/report/jev-automotive